Shipping Policy
Clear information about our shipping process and delivery timelines
Order Processing
All orders are processed within 1-3 business days after order confirmation.
Once your order is placed and payment is confirmed, our team begins preparing your 3D printed products. Each item is carefully inspected for quality before being packaged for shipment. You will receive an order confirmation email immediately after purchase.
Delivery Timeline
Estimated delivery time: 3-7 business days from order dispatch
Delivery timelines are estimated and may vary based on your location. Orders within major cities typically arrive within 3-5 business days, while deliveries to remote areas may take up to 7 business days.
Note: Business days exclude weekends (Saturday & Sunday) and public holidays.
Courier Partners
Orders are delivered via trusted third-party courier partners
We partner with reputed courier services including DTDC, Delhivery, Blue Dart, and India Post to ensure safe and timely delivery of your orders. The specific courier partner is selected based on your delivery location for optimal service.
Order Tracking
Tracking details are sent via email once your order is dispatched
You will receive a shipment confirmation email with your tracking number and courier partner details. Use this tracking number to monitor your order's delivery status in real-time on the courier's website.
- •Email notifications sent when order is dispatched
- •Tracking number valid within 24 hours of dispatch
- •Real-time status updates on courier partner's website
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
Important: Address changes cannot be made after order dispatch. Please verify your address during checkout.
Delays & Liability
Important Notice: Delays caused by third-party courier partners are beyond our control
While we make every effort to ensure timely delivery, RoboHatch is not responsible for delays caused by courier partners, natural disasters, weather conditions, political disruptions, or other unforeseen circumstances beyond our reasonable control.
Factors that may cause delivery delays include:
- •Courier company operational delays or route changes
- •Adverse weather conditions affecting transportation
- •Public holidays, strikes, or local restrictions
- •Remote or difficult-to-access delivery locations
- •Incorrect or incomplete address provided by customer
In case of unexpected delays, we will do our best to keep you informed and work with the courier partner to resolve issues. For any shipping concerns, please contact us at founder@robohatch.in or call +91 95055 51727.
Shipping Charges
🎉 FREE SHIPPING on all orders across India!
Need Help with Your Shipment?
Our support team is here to assist you with any shipping queries or concerns.
RoboHatch
Email: founder@robohatch.in
Phone: +91 9505551727
Address:
Urbanrise Revolution 1, C-Block 726,
Padur, Chennai - 603103, Tamil Nadu, India
Related Policies:
Last updated: February 12, 2026